Our snow heroes

We are extremely thankful and proud of our staff across all of our care services who worked tirelessly during the recent adverse weather conditions to ensure our services continued and people were well cared for.

Our committed and dedicated teams became our very own 'snow heroes' as they found various ways of overcoming the treacherous conditions to ensure service provision was not disrupted.

Whilst our fleet of 4x4 vehicles was able to transport many staff to deliver care in our communities and our care homes, other members of staff walked long distances to reach some of our most vulnerable members of society in their homes and to  get to care homes. Others volunteered to sleep at homes to ensure all aspects of care were delivered to residents. This display of sheer perseverance is a credit to the organisation.

We are also very grateful to the family members of staff and service users with 4x4 vehicles who devoted their time to get people safely into work and home again, as well as those who offered support and helped to clear paths and car parks.

Not only did our staff ensure the safety and wellbeing of our own clients but they also went the extra mile to support our local communities which inlcuded assisting social services with home visits near our Arthur Jenkins Care Home in Blaenavon.

Despite the challenges, staff pulled together to ensure that spirits were high, remaining cheerful and positive throughout, and were determined for it not to affect the residents.

Our Director of Operations for care, Jonathan Harker, praised the commitment and courage of staff over the past four days. He said: “I would like to take this opportunity to sincerely thank all staff who braved the unprecedented conditions and for putting their lives on hold while they cared for our residents and services users.

“My appreciation also goes to those who have offered help and supported staff and care homes in being able to continue their work during this time.”

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One of South Wales' premier housing and care groups with more than 5,500 units in management across South Wales, providing a wide range of housing, care and support services to more than 14,000 people.